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Onboarding Workshop
We're excited to begin working with you on your marketing project. To get things started, we've put together this workshop that features a series of questions specific to your company and operations, as well as some insight into why we need this information and how it will help. It's very important that you're able to finish this before we get started on your project. We figure giving you the chance to go through this at a pace and time that's convenient for you would be best; however, if you would rather work on this with your Account Manager, letting them help clarify and fill out the questions, don't hesistate to ask for help! We're glad to accommodate.
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Let us know the name your company uses to do business.
What is the best number for customers to call? If you do not have a number, you can leave this field blank.
What is the best email address for customers to use if they have questions? This is the email address we will use to route messages sent via your website's contact form.
Do you have a storefront that customers can visit? If not, leave this field blank.
Please list your mailing address here. PO Boxes are acceptable.
What are your normal business hours? If your business is 24/7, please just let us know here.
Do you have a particular area or region that your company services? Please list any relevant cities, counties, or states below.
It is recommended to allow our trained staff to set up the site map, however, if you have a specific site map that you want us to base our website development on, we need you to provide us with the site map before the project begins. NOTE: Requesting major changes to the site map and page structure after selecting no on this form will result in additional charges outside of the scope of work.
Aside from "Name," "Email," "Phone Number," and "Message," what other questions would you like to ask on your website's contact form?

Industry Details

In this section, we will discuss the challenges, advantages, and leaders of your industry. Be sure to answer each question with as much detail as possible.

Audience Details

Using targeted marketing means you'll get more out of your investment. In an ideal world, everybody would want to support your company. Unfortunately, that's not the case, so it's wasteful to try to market to everybody. There is however one or more specific groups of individuals who will identify with your company and its offering. Let's start with a simple generalization of your primary target audience, focusing on standard demographics (i.e. Females in the Millenial age category who are interested in yoga...). If you would like to list two more target audiences, provide details about them in the Additional Demographic Info area at the end of this section.

You want to make sure your audience is targeted. All generations have different interests, so it's best to know who you want to sell to directly. Selecting all age groups will complicate SEO and ad targeting.

Brand Insights

Visual Identity

If you've paid us to design your logo, we just have a couple of questions.
Click or drag files to this area to upload. You can upload up to 25 files.
Please upload any photos or videos you would like us to use on your website. If you do not send us any here, we will use stock photography available in the template of your choice. Accepted File Formats: .png, .jpg, .jpeg, .gif, .mpg, .mov, .wmv
If you have any reviews on your Facebook page or on Google, we can include them on your website.

Let's Talk Products.

If we know what you sell and how you sell it, we will be able to develop custom strategies for your brand and offer better advice. Please keep in mind, your answers and industry secrets will be kept confidential.

In as much detail as you want (the more the better), describe your primary products and services.
What is unique about your products and services? What do you do better than competitors?
Many website visitors will find it helpful if you have a FAQ (Frequently Asked Questions) section on your site. We recommend taking some time and using the above field to include the answers to the usual questions you get when talking to customers.

Your Policies

Next, we should discuss your company's policies, such as your Terms of Use and Privacy Policy.

We highly recommend that you submit a Privacy Policy, a legal document for your website that outlines how you use and store visitors' information and market to them. If not provided, we will generate a generic privacy policy for you.DIGILOCITY IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, DIGILOCITY WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY.

For more information, visit our Terms of Use and Privacy Policy.
We highly recommend that you submit a Terms Of Use, a legal document for your website that outlines how your policies for website usage. For websites that will be facilitating online sales, a Terms of Use page often outlines policies relating to refunds, shipping, and returns. If not provided, we will generate generic Terms of Use for you.

DIGILOCITY IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, DIGILOCITY WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY.

For more information, visit our Terms of Use and Privacy Policy.
If you've signed up for a plan that includes an online store, answer "Yes." This will require some additional details about your store, products, tax rates, etc.

Wrapping Up

Thank you for taking the time to give us the information we need. There are only a few questions remaining. We appreciate your business.

Is there anything else you would like to add before completing this questionnaire?
Click or drag files to this area to upload. You can upload up to 10 files.
If you have any other files that you think would be helpful for us to use, you can upload them here
If you would like special modifications to your website after a review of the scope of work and the first preview of the website, such as but not limited to the addition of new pages, third-party integrations, and special sections, we will need to charge additional fees. In these cases, we will notify you before proceeding with any special work required to customize your website. While this was already addressed in our Terms of Use, we wanted to remind you to provide the best possible interaction and experience for you.
STARRY EYES MEDIA IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, DIGILOCITY WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY.

For more information, visit our Terms of Use and Privacy Policy.